Check In and Check Out Times:

• Check in time is from 14:00hrs to 22:00hrs
• Check out time by 10:00hrs

All rates are:

• Quoted in US Dollars.
• On bed and breakfast.
• Per person sharing per night
• Excludes Zimbabwe Tourism Authority 2% Levy
• Inclusive of VAT where applicable

Inclusions & Exclusions

• Transfers & activities are not included.
• Tips / Gratuities are not included
• The are no child minding services available

Payments

• Children between 4 and 11 years will be charged at 40% of the rate quoted for adults, minimum 2 children.
• Children below the age of 3 stay free of charge when sharing with their parents

Confirmation of Bookings, Booking Amendments and Cancellation Policy:

• Upon confirmation of a reservation, and in order to secure the reservation we require a 20% deposit within 60 days of confirmation of the booking and full payment 21 days prior to travel.
• Any provisional booking made more than 60 days before the date of travel will be held in our reservations system for 14 days. Thereafter, we will notify you that we are deleting the booking unless either half or the full amount is paid.
• Any provisional booking made between 30 days and 60 days before the date of travel will be held in our reservations system for 7 days and then removed unless the full amount is paid.
• For a booking of 5 rooms or more, please contact reservations for detailed information.

Cancellation fees

• Any cancellation made 61 days prior to travel: 0% cancellation fees
• Any cancellation within 25 and 30 days: 25% cancellation fees.
• Any cancellation within 14 and 24 days: 50% cancellation fees
• Any cancellation made less than 13 days prior to travel : 100% cancellation fees